customer success stories
For over 175 years, an EDF customer has educated and inspired tomorrow’s leaders, serving as a powerful force for good in the world. And for the last 25 years, we have provided the energy to help them light the way.
EDF’s gas and power keeps the facilities warm and bright, so the university’s students can focus on being their best. Since the beginning of the relationship, they have relied on EDF’s expertise to help manage their energy consumption and costs. And now, EDF and the university collaborate to help the university further their mission of delivering on students’ call for renewables and clean energy.
EDF is proud to support leading universities across North America who are dedicated to making the world a better place, one student at a time.
What do you say to your customer — a national retailer and distribution center — when they tell you they intend to make the world a more carbon-free place? We say, “Let’s roll up our sleeves and get to work.”
In 2016, our customer asked us to help them achieve their goal of becoming 50% carbon neutral by 2025. We provided a range of strategies that would enable them to procure the renewable supply — from EDF or elsewhere — through their EDF retail contract.
As a result, they pay less for the renewables required to achieve their sustainability goals. At the same time, they have streamlined their contracts and can easily scale to add new services or facilities. In short, EDF helped the company save money and save the planet.
For over 30 years, a family-owned confectioner has been uniting families through the joy of candy. The EDF customer sells its chocolatey, gooey, fresh and fruity creations through retailers across the U.S. Every year, people from all over the country tour their candy-making factory and visit their colorful onsite candy store.
For six years, EDF has provided gas and power to support the company’s fun-filled mission. When the company began planning a factory expansion, EDF was part of the conversation, from the start. As part of this collaboration, EDF conducted a rate analysis, providing information on the impact varying sizes of expansion would have on their energy consumption and costs. With local boots on the ground, EDF understood the territory and provided onsite discussions.
This EDF customer measures success one smile at a time. It’s a mission we’re happy to get behind.
For one EDF customer, providing reliable, affordable service was not enough. The company wanted to do more — for their customers and for their workforce.
The provider of energy, wireless, protective and home services was driven by a single, bold idea: sell energy by word of mouth. Their multi-level sales channel, they say, enables their associates to work toward a better life, for themselves and their families, and gives them the flexibility to work and live on their own terms.
EDF leveraged our expertise, market access and financial strength to help the company refinance and restructure, architecting a watershed deal that enabled the company to save money and unlock the value of both the market and their business. As a result, the company was able to grow and further their mission of caring for their customers, their associates and the communities they serve.
Who would think that caring could be so financially rewarding?
A small electric provider in Texas had a big idea: pass through real-time wholesale prices to end-use customers for a set monthly fee. The company leaders—power industry veterans—said they were tired of all the gimmicks, the smoke and mirrors customers had been subjected to by an industry that had been operating the same way for centuries. So, they set out to revolutionize the way business and residential consumers could purchase electricity: no contracts, no markup and no early termination fees.
Buying power in real time is resource intensive, especially for a startup with a small balance sheet. EDF began managing the company’s real-time supply procurement and provided financing that enabled the company free up cash flow for expansion into other U.S. markets.
With EDF’s financing, market access and know-how, the small Texas company with the big idea is bringing the power of wholesale to individuals and businesses across 13 states.
The Texas Medical Center (TMC) is the largest medical complex in the world, encompassing 50 million square feet, and is home to over 100,000 employees, including some of the brightest minds in medicine.
Saving lives and conducting groundbreaking life-science research requires reliable and efficient district energy service. An EDF customer company—the largest district cooling system in North America—is the energy behind what’s next on the TMC campus. Without fail, the company pipes chilled water and steam to 22.7 million square feet in 50 buildings in 16 institutions across the TMC campus.
They rely on EDF generation services to provide reliable, resilient and cost-effective energy—hedging that allowed them to buy power 10 years out, improving efficiency and reducing cost, and energy managers who help them navigate the intricacies of power markets. It all adds up to a better quality of life for millions of patients, every year.
Oxygen, nitrogen and hydrogen are essential for life, matter and health. Properly harnessed, these and other gases allow healthcare providers to protect vulnerable lives, technologists to innovate, and industries to perform and protect the environment. What underpins this ability is energy.
EDF is the energy manager to a global provider of gases, technologies and services to industry and health. We helped the company integrate all of their energy functions and services so that they could look at energy in a more holistic way. As a result, they’ve become more energy efficient while also growing their business.
Initially engaged to provide a single product, we now manage the company’s power plant, are their retail power provider and support their demand response and sustainability programs.
Our customer exists to move life, progress and innovation forward. We exist to help them reveal the brilliance of the lifesaving and life-enriching individuals and businesses they call their customers.
The northwestern United States is subject to extreme temperatures and wildfires, both of which are threats to power generation. Despite these challenges, a large Northwest gas and electric utility provides reliable natural gas and electricity to over 16 million customers and strives to be an environmental leader.
For over 10 years, EDF has provided power and natural gas for the utility’s business and residential customers, natural gas for their power plant, and resource adequacy capacity. When the utility faced financial constraints, we developed a credit structure that enabled them to maintain their access to markets without exposure to risk. EDF provides natural resources nimbly so that the utility can ensure there is no disruption to end users.
Over time, we’ve strengthened our bonds with our customer, allowing them to strengthen their bonds with theirs.
The Japanese energy company JERA aims to bring the world’s leading energy solutions, including new energy supply models, to Japan, to help solve the country’s energy issues. Specifically, JERA is creating a clean energy economy for Japan through the use of renewable energy and LNG thermal power generation.
In April 2019, JERA and EDF Trading Limited formed LGN trading joint venture JERA Global Markets (JERAGM). JERAGM procures North American natural gas and transports it via pipeline to Freeport, Texas, where it is liquified then shipped to and sold in Europe. JERAGM buys LNG at a lower price in Australia and then ships it to Japan for JERA’s power production.
By tapping EDF’s market access and energy trading acumen, JERA optimizes their LNG assets, bringing them closer to achieving their goal of providing clean, affordable power to the citizens of Japan.
How should a company act, even if no one’s looking? With integrity, believes a large integrated power provider, and with a commitment to powering the local economy to help residents and local businesses thrive.
The utility, which supplies power to three million residential and commercial customers, engaged EDF to help them identify ways to manage their transmission rights and find savings — savings they could pass along to their customers.
Bringing in an outside party on such an initiative was a first for the company. The project required intense collaboration across their various operating entities. But in the end, EDF provided several structured products that the utility used to monetize their portfolio, accretive to their business, so that they could continue to foster the growth of the communities they serve.
To succeed in the highly competitive North American deregulated energy markets, you’ve got to be reliable, offer competitive, transparent pricing and deliver excellent service. And you need an energy supplier who will provide the same to you. To become a leader, you need much more.
When EDF began working with a young East Coast retail electricity and natural gas provider, we supported their success by providing essential supply, competitive pricing, market access and expertise. But more important, we structured a deal with them to directly support their aggressive expansion plans. As they grew, we restructured that deal, again and again, to encompass different geographies, products and levels.
As they expanded across the U.S. and Canada, we were there, providing everything they needed. The company became a leading provider of energy solutions and were acquired by a major energy company. Today, they serve residential and commercial customers in 19 U.S. states and two provinces of Canada.